1. The Service
Velatura is a native macOS workspace for turning exported architecture, interior-design, real-estate, staging, furniture, surface, and other design-related views into controlled AI-assisted presentation renders.
Velatura is a refinement and visualization tool. It is not CAD, BIM, construction documentation, engineering, architecture of record, permitting, legal, financial, medical, or safety-critical software.
2. Eligibility And Accounts
You must be at least 18 years old and legally able to accept these Terms. If you use Velatura for a company, studio, client, or other organization, you represent that you have authority to bind that organization.
You are responsible for keeping your account credentials, device access, provider keys, and billing information accurate and secure. Notify us at [email protected]if you believe your account, device, billing account, or provider key has been compromised.
New public registrations require a permanent email address. Password accounts must complete email verification before activating a trial or using certain rendering and purchase functions; Google accounts rely on Google's verified-email claim. For account uniqueness and trial-abuse prevention, Velatura treats the part after the first plus sign in an email local part as an alias; Gmail dots and googlemail.com addresses are also normalized. Temporary or disposable email providers may be refused for new registrations. These rules do not authorize Velatura to change the address used to contact you.
3. License To Use Velatura
Subject to these Terms and your subscription status, Velatura grants you a limited, non-exclusive, non-transferable, revocable license to install and use the macOS app and access the service for your own internal business, professional, or personal creative work.
You may not copy, distribute, lease, sublicense, reverse engineer, decompile, or create derivative works from Velatura except where applicable law expressly permits that activity despite this restriction.
4. Local Projects And User Content
Velatura organizes work in local project packages and related files on your Mac. You are responsible for choosing storage locations, maintaining backups, protecting your device, and confirming that files are correctly saved or exported.
You retain the rights you have in source images, project files, prompts, material references, workflows, metadata, generated outputs, and other content you provide or create through Velatura. You grant Velatura and its service providers a limited, non-exclusive license to host, copy, transmit, format, and otherwise process that content only as needed to provide, secure, support, bill, and operate the service or comply with law. That license ends when the content is no longer needed for those purposes, subject to temporary backups, legal holds, and mandatory records.
You represent that you have the rights, permissions, and consents needed for any client materials, photographs, brand assets, product references, architectural works, textures, surface samples, or other third-party materials you process through Velatura.
Rights in AI-generated material can vary by jurisdiction and provider. Velatura does not promise that an output is copyrightable, exclusive, non-infringing, or available for every intended commercial use.
5. AI-Assisted Rendering
Velatura uses AI-assisted rendering workflows, provider integrations, and managed rendering services. Outputs may be inaccurate, inconsistent, incomplete, unexpected, or unsuitable for a particular use.
You are responsible for reviewing outputs before relying on, sharing, publishing, selling, or presenting them. Velatura does not guarantee that outputs preserve exact dimensions, materials, geometry, product identity, architectural accuracy, code compliance, color values, texture fidelity, branding, or design intent.
6. Managed Rendering And Service Processing
If you use managed rendering, selected inputs, prompts, references, metadata, and generated results may be transmitted to Velatura servers and third-party model or infrastructure providers to process the request, estimate cost, reserve or settle credits, deliver results, maintain security, prevent abuse, and operate the service. Managed-render uploads and results are service staging rather than canonical project storage; your local Velatura project package remains the canonical project storage. Velatura's Cloudflare R2 staging objects expire seven days after creation. A shorter upload-authorization window does not change that storage period, and providers may apply separate retention under their own terms as described in the Privacy Policy.
Velatura itself uses managed rendering data for service purposes only: providing, securing, billing, supporting, and operating Velatura. We do not use managed-render inputs, outputs, prompts, or metadata to train models or improve products unless we separately disclose that use and have a valid legal basis. Model and infrastructure providers may process a request under their own terms and privacy notices.
7. Third-Party Providers
Velatura may rely on third-party AI, hosting, payment, analytics, update, email, and platform providers. Those providers may have their own terms, privacy notices, acceptable-use rules, pricing, limits, and service availability.
If you connect your own provider account or API key, you are responsible for that provider relationship, provider charges, provider policy compliance, key security, and provider account actions outside Velatura's control.
When you connect your OpenRouter account, the app sends your API key and render request to OpenRouter. OpenRouter and its selected model provider receive the final prompt, selected source or reference images, model, and resolution settings. Velatura does not enforce zero-data-retention on each request, so provider retention and model-training treatment depend on your OpenRouter privacy settings and the selected provider. Velatura does not receive the API key or that render content, but an authenticated app may send Velatura limited account-linked operational metadata such as provider, model, render identifier, token and image counts, status, latency, and estimated cost.
8. Limited Trials, Subscriptions And Billing
Velatura may offer eligible new, verified accounts a limited trial with the duration, allowed managed provider, and render credits shown when the account is registered. No payment card is required and the trial does not automatically become a paid subscription. OpenRouter and Credit Packs are unavailable during a trial.
When the trial expires or its credits are used, new managed renders are paused unless you expressly subscribe. You may remain signed in to access local work, available results, and checkout. Trial eligibility is limited to one offer per canonical account identity; attempts to evade that limit may result in refusal or suspension of trial access. Velatura may pause or change future trial offers, but an enrolled trial keeps the duration and credit grant recorded when that offer was accepted.
Paid access and managed rendering may require a subscription. Billing is handled through Stripe or another payment processor identified at checkout. Subscriptions renew for the billing interval shown at checkout unless canceled before renewal.
Current public plans are Starter, Plus, Pro, and Ultra. Unless a published plan page says otherwise, every plan includes the same Velatura product features. Starter uses your own OpenRouter API key and does not include managed render credits; Plus, Pro, and Ultra include the managed render credits described at checkout and in your account.
Prices, taxes, currencies, credits, invoices, payment terms, and availability may vary by country, checkout page, promotion, reseller, or applicable law. The price and terms shown at checkout or on your invoice control your purchase.
Velatura may change a recurring subscription price prospectively. Where required, we will give advance notice and the change will not affect a billing period you have already paid for. You may cancel before the new price takes effect.
9. Render Credits And Credit Packs
Managed render credits are service units used for Velatura's server-managed rendering. Velatura may estimate credit cost before a render, and actual usage may depend on provider cost, model, resolution, retries, operational rules, and settings shown in the app or service.
Credits are deducted for successful managed renders or completed billable render jobs. Credits reserved for failed, canceled, or non-completed render jobs may be released or refunded to the account balance.
Credits are tracked in grant groups. A recurring subscription grant is added to your existing unexpired balance; it does not reset or replace earlier unused credits. Every credit group expires 12 months after the date it is issued. Expired credits are no longer available. Credits have no cash value, are not legal tender, and are not transferable outside your account.
Trial credits cannot be used for new renders after the trial period ends. If you subscribe from a trial account to an eligible managed plan, the remaining trial-credit balance is carried into that account once as a new bonus credit group in addition to the new plan's allowance. That group is issued when conversion completes and expires 12 months later. Trial credits cannot be transferred, sold, redeemed for cash, or replenished with a Credit Pack before subscription.
Velatura offers optional one-time Credit Packs. Pack credits require an active Velatura plan to use, have no cash value, and are not transferable. Except where applicable law requires otherwise, Credit Pack purchases are final and non-refundable. Velatura does not offer voluntary or discretionary refunds for Credit Packs. Credits are delivered to the account after Stripe confirms and Velatura processes the payment.
If a refund is required by applicable law, or if the payment is reversed through a dispute or chargeback, the corresponding pack credits may be removed from the account balance.
10. Cancellations, Refunds And Consumer Rights
You may cancel a subscription through the account page, Stripe customer portal, or another cancellation method Velatura provides. Cancellation stops future renewals but does not automatically refund the current billing period.
Subscription fees are non-refundable except where applicable law requires otherwise or Velatura expressly approves a refund. A discretionary refund, credit, or goodwill adjustment does not create an obligation to offer another. Credit Pack refunds are governed by Section 9.
If you are a consumer, mandatory law may give you a cooling-off or withdrawal right for an online purchase, commonly 14 days in the EU. The scope of that right and any lawful loss of it depend on the type of digital service or content, whether performance began immediately, and whether the legally required information, express consent, and acknowledgment were provided. No checkout acknowledgment or provision of these Terms waives a right that applicable law does not allow you to waive.
You may exercise a withdrawal right by sending an unequivocal statement to [email protected] or by using an online withdrawal function when one is provided. You may use the applicable statutory model form, but you do not have to. Where you expressly ask an ongoing digital service to begin during the withdrawal period, the law may permit a proportionate charge for service already provided. A withdrawal right for immediately supplied digital content is lost only where the legally required prior consent, acknowledgment, and durable confirmation have been provided.
Statutory remedies for a faulty or non-conforming digital service are separate from voluntary refunds and are not limited by this section. Contact [email protected]to exercise a mandatory cancellation, withdrawal, or refund right.
11. Acceptable Use
You may not use Velatura to:
- Violate law, regulation, court order, contracts, or third-party rights.
- Infringe intellectual-property, privacy, publicity, moral, or confidentiality rights.
- Create deceptive impersonation, non-consensual intimate imagery, exploitation, targeted harassment, fraud, phishing, malware, or harmful activity.
- Circumvent subscription limits, credit accounting, rate limits, license checks, access controls, security controls, or provider restrictions.
- Interfere with, overload, scrape, probe, reverse engineer, or disrupt Velatura or its infrastructure.
- Use outputs in a way that falsely implies certification, professional approval, legal compliance, construction readiness, or endorsement.
12. Intellectual Property
Velatura and its licensors own the app, code, design, documentation, supplied workflows, service infrastructure, branding, trademarks, logos, and related intellectual-property rights. These Terms do not transfer ownership of Velatura or its intellectual property to you.
13. Suspension And Termination
Velatura may suspend or terminate account, license, billing, or managed-rendering access if we reasonably believe you violated these Terms, failed to pay amounts due, abused the service, created legal or security risk, or used the service in a way that could harm Velatura, other users, providers, or third parties.
When reasonably practicable, Velatura will give notice and an opportunity to address the issue before termination. Immediate action may be taken for security, abuse, fraud, non-payment, provider, or legal reasons. You may stop using Velatura and cancel a subscription at any time. Termination does not erase amounts already due, statutory rights, or provisions that by their nature should survive.
Local project packages remain on your Mac after online access ends. Managed-render results, billing functions, updates, and other hosted features may become unavailable. Back up and export anything you need before ending paid access.
14. Service Availability And Changes
Velatura may modify, suspend, limit, or discontinue parts of the service, including provider options, managed-rendering models, plan features, beta features, pricing, credit economics, templates, and integrations, where reasonably necessary for legal or regulatory compliance, security, provider availability or cost, technical compatibility, reliability, or continued operation of the product. We do not guarantee uninterrupted, error-free, or permanent availability.
Changes will not retroactively alter a completed purchase or remove a mandatory consumer right. If a material change substantially reduces a paid service during a current billing period, any remedy required by applicable law remains available.
15. Warranty Disclaimer
The service is provided as is and as available. To the maximum extent permitted by law, Velatura disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, and reliability.
This disclaimer does not exclude a statutory guarantee, remedy, or other consumer right that cannot lawfully be excluded.
16. Limitation Of Liability
To the maximum extent permitted by law, Velatura will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; lost revenue; lost business; loss of goodwill; loss or corruption of data; substitute services; client claims; project delays; AI output issues; provider failures; subscription limits; or service unavailability.
To the maximum extent permitted by law, Velatura's total liability for all claims relating to the service will not exceed the greater of the amount you paid Velatura during the three months before the event giving rise to the claim or EUR 100.
These limits do not apply to liability that cannot lawfully be limited, including liability for fraud, willful misconduct, gross negligence, or death or personal injury caused by negligence where applicable. Mandatory consumer remedies remain unaffected.
17. Indemnity
If you use Velatura for a business or organization, then to the maximum extent permitted by law you agree to defend, indemnify, and hold Velatura and its affiliates, contractors, licensors, and service providers harmless from third-party claims, losses, liabilities, damages, costs, and reasonable expenses arising from your unlawful use of the service, user content, violation of these Terms, violation of third-party rights, or use of third-party provider accounts. This section does not apply to consumers to the extent prohibited by law or to claims caused by Velatura's own breach or misconduct.
18. Privacy
Velatura's processing of personal data is described in thePrivacy Policy. You are responsible for determining whether your use requires client consent, data-processing terms, confidentiality terms, or other obligations.
19. Governing Law And Disputes
These Terms are governed by Swedish law, excluding conflict-of-law rules. Swedish courts have jurisdiction over disputes relating to these Terms or the service, unless mandatory consumer-protection law gives you the right to bring a claim elsewhere.
Before filing a claim, please contact[email protected] so the parties can try to resolve the issue. This informal step does not shorten a limitation period or prevent a consumer from using an available court, regulator, or alternative-dispute process.
20. Changes To These Terms
Velatura may update these Terms from time to time. If changes are material, we will provide notice by posting updated Terms, sending email, showing an in-app notice, or using another reasonable method. Changes apply prospectively from the stated effective date. If a material change requires consent under applicable law, Velatura will request it. Otherwise, continued use after the effective date means you accept the updated Terms; you may stop using the service or cancel before then.
21. General Terms
These Terms, the Privacy Policy, and purchase terms presented at checkout form the agreement for the service. If a provision is unenforceable, the remaining provisions continue to apply. A failure to enforce a provision is not a waiver. You may not assign these Terms without Velatura's consent; Velatura may assign them as part of a reorganization, financing, or transfer of the service, subject to applicable law and without reducing mandatory consumer rights.
22. Contact
Velatura
Sweden
Legal notices: [email protected]
Billing support: [email protected]
Website: https://velatura-ai.app