1. The Service
Velatura is a native macOS workspace for turning exported architecture, interior-design, real-estate, staging, furniture, surface, and other design-related views into controlled AI-assisted presentation renders.
Velatura is a refinement and visualization tool. It is not CAD, BIM, construction documentation, engineering, architecture of record, permitting, legal, financial, medical, or safety-critical software.
2. Eligibility And Accounts
You must be at least 18 years old and legally able to accept these Terms. If you use Velatura for a company, studio, client, or other organization, you represent that you have authority to bind that organization.
You are responsible for keeping your account credentials, device access, provider keys, and billing information accurate and secure. Notify us at [email protected] if you believe your account, device, billing account, or provider key has been compromised.
3. License To Use Velatura
Subject to these Terms and your subscription status, Velatura grants you a limited, non-exclusive, non-transferable, revocable license to install and use the macOS app and access the service for your own internal business, professional, or personal creative work.
You may not copy, distribute, lease, sublicense, reverse engineer, decompile, or create derivative works from Velatura except where applicable law expressly permits that activity despite this restriction.
4. Local Projects And User Content
Velatura organizes work in local project packages and related files on your Mac. You are responsible for choosing storage locations, maintaining backups, protecting your device, and confirming that files are correctly saved or exported.
You retain the rights you have in source images, project files, prompts, material references, workflows, metadata, generated outputs, feedback, and other content you provide or create through Velatura. You grant Velatura the limited rights needed to provide, secure, support, bill, and operate the service.
You represent that you have the rights, permissions, and consents needed for any client materials, photographs, brand assets, product references, architectural works, textures, surface samples, or other third-party materials you process through Velatura.
5. AI-Assisted Rendering
Velatura uses AI-assisted rendering workflows, provider integrations, and managed rendering services. Outputs may be inaccurate, inconsistent, incomplete, unexpected, or unsuitable for a particular use.
You are responsible for reviewing outputs before relying on, sharing, publishing, selling, or presenting them. Velatura does not guarantee that outputs preserve exact dimensions, materials, geometry, product identity, architectural accuracy, code compliance, color values, texture fidelity, branding, or design intent.
6. Managed Rendering And Temporary Processing
If you use managed rendering, selected inputs, prompts, references, metadata, and generated results may be transmitted to Velatura servers and third-party model or infrastructure providers to process the request, estimate cost, reserve or settle credits, deliver results, maintain security, prevent abuse, and operate the service. Managed-render uploads and results are temporary service staging; your local Velatura project package remains the canonical project storage.
Velatura uses managed rendering data for service purposes only: providing, securing, billing, supporting, and operating Velatura. We do not use managed-render inputs, outputs, prompts, or metadata to train models or improve products unless we separately disclose that use and have a valid legal basis.
7. Third-Party Providers
Velatura may rely on third-party AI, hosting, payment, analytics, update, email, and platform providers. Those providers may have their own terms, privacy notices, acceptable-use rules, pricing, limits, and service availability.
If you connect your own provider account or API key, you are responsible for that provider relationship, provider charges, provider policy compliance, key security, and provider account actions outside Velatura's control.
8. Subscriptions And Billing
Paid access and managed rendering may require a subscription. Billing is handled through Stripe or another payment processor identified at checkout. Subscriptions renew monthly unless canceled before renewal.
Current public plans are Starter, Plus, Pro, and Ultra. Unless a published plan page says otherwise, plans include the same Velatura product features and differ by monthly managed render credit allowance.
Prices, taxes, currencies, credits, invoices, payment terms, and availability may vary by country, checkout page, promotion, reseller, or applicable law. The price and terms shown at checkout or on your invoice control your purchase.
9. Render Credits And Top-Ups
Managed render credits are service units used for Velatura's server-managed rendering. Velatura may estimate credit cost before a render, and actual usage may depend on provider cost, model, resolution, retries, operational rules, and settings shown in the app or service.
Credits are deducted for successful managed renders or completed billable render jobs. Credits reserved for failed, canceled, or non-completed render jobs may be released or refunded to the account balance.
Unused included monthly credits do not roll over after the billing period unless Velatura expressly says otherwise. Credits have no cash value, are not legal tender, and are not transferable outside your account.
Velatura may offer optional credit top-ups in the future. Purchased top-up credits are non-refundable and have no cash value except where applicable law requires otherwise.
10. Cancellations And Refunds
You may cancel a subscription through the account page, Stripe customer portal, or another cancellation method Velatura provides. Cancellation stops future renewals but does not automatically refund the current billing period.
Subscription fees are non-refundable except where applicable law requires a refund or where Velatura expressly approves one. We may provide refunds, credits, or goodwill adjustments at our discretion, but doing so once does not require us to do so again. Credit top-ups are not refunded except where applicable law requires otherwise.
11. Acceptable Use
You may not use Velatura to:
- Violate law, regulation, court order, contracts, or third-party rights.
- Infringe intellectual-property, privacy, publicity, moral, or confidentiality rights.
- Create deceptive impersonation, non-consensual intimate imagery, exploitation, targeted harassment, fraud, phishing, malware, or harmful activity.
- Circumvent subscription limits, credit accounting, rate limits, license checks, access controls, security controls, or provider restrictions.
- Interfere with, overload, scrape, probe, reverse engineer, or disrupt Velatura or its infrastructure.
- Use outputs in a way that falsely implies certification, professional approval, legal compliance, construction readiness, or endorsement.
12. Intellectual Property
Velatura and its licensors own the app, code, design, documentation, supplied workflows, service infrastructure, branding, trademarks, logos, and related intellectual-property rights. These Terms do not transfer ownership of Velatura or its intellectual property to you.
13. Suspension And Termination
Velatura may suspend or terminate account, license, billing, or managed-rendering access if we reasonably believe you violated these Terms, failed to pay amounts due, abused the service, created legal or security risk, or used the service in a way that could harm Velatura, other users, providers, or third parties.
14. Service Availability And Changes
Velatura may modify, suspend, limit, or discontinue parts of the service, including provider options, managed-rendering models, plan features, beta features, pricing, credit economics, templates, and integrations. We do not guarantee uninterrupted, error-free, or permanent availability.
15. Warranty Disclaimer
The service is provided as is and as available. To the maximum extent permitted by law, Velatura disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, and reliability.
16. Limitation Of Liability
To the maximum extent permitted by law, Velatura will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; lost revenue; lost business; loss of goodwill; loss or corruption of data; substitute services; client claims; project delays; AI output issues; provider failures; subscription limits; or service unavailability.
To the maximum extent permitted by law, Velatura's total liability for all claims relating to the service will not exceed the greater of the amount you paid Velatura during the three months before the event giving rise to the claim or EUR 100.
17. Indemnity
To the maximum extent permitted by law, you agree to defend, indemnify, and hold Velatura and its affiliates, contractors, licensors, and service providers harmless from claims, losses, liabilities, damages, costs, and expenses arising from your use of the service, user content, outputs, violation of these Terms, violation of law or third-party rights, or use of third-party provider accounts.
18. Privacy
Velatura's processing of personal data is described in the Privacy Policy. You are responsible for determining whether your use requires client consent, data-processing terms, confidentiality terms, or other obligations.
19. Governing Law And Disputes
These Terms are governed by Swedish law, excluding conflict-of-law rules. Swedish courts have jurisdiction over disputes relating to these Terms or the service, unless mandatory consumer-protection law gives you the right to bring a claim elsewhere.
20. Changes To These Terms
Velatura may update these Terms from time to time. If changes are material, we will provide notice by posting updated Terms, sending email, showing an in-app notice, or using another reasonable method. Continued use after the effective date means you accept the updated Terms.
21. Contact
Velatura
Sweden
Legal notices: [email protected]
Billing support: [email protected]
Website: https://velatura-ai.app